Tripureswar Chattopadhaya
Business Head Servicenow
Tripureswar Chattopadhaya is an accomplished business leader with over 32 years of global experience spanning India, the Middle East, USA, UK, and Australia. As the Business Head for ServiceNow, he leverages his deep expertise in transformation, business strategy, P&L management, customer satisfaction, and growth to deliver innovative, pragmatic solutions that drive measurable impact. His ability to integrate business, strategy, innovation, transformation, technology, and delivery enables organizations to achieve sustainable success while meeting critical KPIs.
Tripureswar’s career began in 1989, working in mine planning and design across ten mineral types, including coal, iron ore, gold, copper, and zinc, before moving into ERP solutions for diverse industries such as mining, metals manufacturing, chemicals, power generation, and discrete manufacturing. He has held leadership positions in organizations such as Wipro, Ma’aden, and CIOAdvisory.ai, where he drove transformation programs blending IT and OT with emerging technologies like Artificial Intelligence, Machine Learning, IoT, and advanced analytics to enhance operational efficiency and productivity.
In his recent roles, including Global Practice Head – Energy, Oil & Gas Advisory at CIOAdvisory.ai and Manager of Strategy & Business Planning at Ma’aden, Tripureswar has been at the forefront of digital transformation initiatives. These include enterprise architecture design, AI-ML implementation, condition monitoring, asset performance management, and advanced reporting frameworks. His work consistently bridges domain expertise with technology to deliver tangible results in challenging and complex operational environments.
At NexusNow.ai, Tripureswar leads the ServiceNow business with a focus on aligning platform capabilities to client transformation goals across industries. Drawing on decades of cross-domain leadership and his proven ability to manage large-scale transformation programs, he is driving innovation, automation, and measurable ROI for global clients.
